http://www.hesmellsshesmells.com/2009/12/update-from-epcot-guerlain-boutique/ Fragrance Reviews & Industry News Tue, 17 Jan 2012 01:07:02 +0000 hourly 1 http://wordpress.org/?v=3.1.4 http://www.hesmellsshesmells.com/2009/12/update-from-epcot-guerlain-boutique/comment-page-1/#comment-3586 jrd4t Fri, 09 Dec 2011 21:10:30 +0000 http://www.hesmellsshesmells.com/?p=262#comment-3586 That sounds like the Guerlain store I remember! I moved away and miss being able to sniff everything there, but I certainly don't miss the attitude and poor service there. That sounds like the Guerlain store I remember! I moved away and miss being able to sniff everything there, but I certainly don’t miss the attitude and poor service there.

]]> http://www.hesmellsshesmells.com/2009/12/update-from-epcot-guerlain-boutique/comment-page-1/#comment-3584 MR Tue, 29 Nov 2011 20:29:11 +0000 http://www.hesmellsshesmells.com/?p=262#comment-3584 I had the same problem at Guerlain during the Food and Wine Festival. I came back to Guerlain after trying on some parfums previously and asked Ines of Spain to give me a bottle of Brulant and another scent for my husband. She showed me two packages, both wrapped in plastic. I had them shipped to my house, and received them a day after I got home. My husbands scent was just as I saw it in the store, but my parfum was in an unsealed boxed, no plastic, finger prints all over the box, less than full, and the top was cracked. I promptly sent it back, and Disney has been really great, but now I am told they are out of my parfum. I told Disney I wanted my money back including the shipping and Disney agreed. My biggest problem with all of this is they had new bottles in boxes displayed, and I got an unsellable bottle. I don't have a problem with Disney, but I do have a problem with Ines from Spain, it was underhanded and deceitful of her. I will not shop at France as I do every year, unless this practice stops. I had the same problem at Guerlain during the Food and Wine Festival. I came back to Guerlain after trying on some parfums previously and asked Ines of Spain to give me a bottle of Brulant and another scent for my husband. She showed me two packages, both wrapped in plastic. I had them shipped to my house, and received them a day after I got home. My husbands scent was just as I saw it in the store, but my parfum was in an unsealed boxed, no plastic, finger prints all over the box, less than full, and the top was cracked. I promptly sent it back, and Disney has been really great, but now I am told they are out of my parfum. I told Disney I wanted my money back including the shipping and Disney agreed. My biggest problem with all of this is they had new bottles in boxes displayed, and I got an unsellable bottle. I don’t have a problem with Disney, but I do have a problem with Ines from Spain, it was underhanded and deceitful of her. I will not shop at France as I do every year, unless this practice stops.

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